By purchasing the Student Advantage? Discount Card, you are agreeing to the
following specific terms and conditions of the Card Agreement. You understand
that Student Advantage, LLC and its subsidiaries, vendors, and partners
(collectively, "SA"), make available online information and
services to Cardholders of this program ("Cardholders"). By
ordering or purchasing the Card, submitting your information, or using the
Card, you are indicating that you are 16 years old or older, and agree to be
bound by this Agreement. If you are older than 16, but under the age of 18,
you are also indicating that you have received consent from your parent or
guardian, and they have agreed on your behalf to be bound by all of the terms
and conditions in this Agreement. You acknowledge that the Agreement may be
modified or terminated at any time. Any changes will appear on this page. It
is your responsibility to refer to the Agreement prior to using the Card. You
will be deemed to have accepted any change to this Card Agreement if you
continue to use the Card after that change has been posted here.
Student Advantage Discount Card
- Card Purchase
- Card Use
- Expiration and Cancellation
- Refund Policy
- Rebate Policy
- Trial Membership Policy
- Lost Cards
- The StudentAdvantage.com Web site
- Merchant Disputes
- E-mail Policy and Preferences
- Card-a-Friend Program
- Bulk Enrollment
- Changes to Offers or Partners
Privacy of Information
The Student Advantage Discount Card is a fee-based program offered by Student
Advantage that provides Cardholders with savings and benefits offered through
participating sponsors, both online and at merchant locations serving college
campuses across the United States.
Members of the academic community (part time and full time students, high
school students, undergraduate and graduate students, international students
visiting, studying or working in the U.S., staff, full time and part time
faculty, and administrators) who are 16 years of age or older, are eligible
to purchase the Card. If you are under 18 years old, you must receive consent
from your parent or guardian to be eligible. Student Advantage reserves the
right to limit the availability of any Special Edition Cards to specific
2. Card Purchase
When you purchase the Card, you must provide Student Advantage with accurate
and complete information (including, but not limited to, name and shipping
address), and advise SA of any changes by contacting Card Services. SA will
use this information to create your account and, where applicable, mail you a
Card and materials. You will receive Card materials that may include, but are
not limited to, a Card with your Card number and inserts containing partner
information about sponsors. When applying online, over the phone, or with a
mail-in application, the Card materials will be shipped within 5 to 7 business
days from the time of purchase. If you are renewing your Card, you will
receive your new Card and related materials in 5 to 7 business days from the
time of renewal.
When you purchase your Card online or activate it, you will be asked to
create a password to view your account. You may not select a password that
violates anyone's rights or one that, in SA's sole discretion, SA considers
offensive, improper or inappropriate. If you do so, SA may modify or delete
it. When you purchase or activate your Card online or over the telephone, you
will be asked to select a secret question and secret answer. Your secret
answer will allow you to retrieve your password in case you forget it.
Each order is for a single Cardholder only. SA does not permit the sharing of
your Card, number, password, or discounts with any other person. If SA
reasonably believes that any of your Card materials are being used in any of
these ways, SA reserves the right to cancel your Cardholder rights
immediately. If you believe someone has used any of your Card materials
without your authorization, please contact Card Services.
Contacting Card Services:
- Online by e-mailing us at email@example.com.
An agent will answer your e-mail within approximately
- Over the telephone at 1-800-333-2920
Monday to Friday 8:30am to 5:30pm, ET
- Or by mail at:
Student Advantage Card Services
61 Brown Road
Ithaca, NY 14850
For details on how we
1-Year Card: Eligible individuals can sign-up for a 1-year Card. The
current retail price of the one-year Card (the " Fee") depends on
your country of residence. For United States residents, the Fee is $20*, plus
an additional $2.50* for shipping and handling. You agree to pay the Fee when
the charge is incurred. The 1-year Card is valid for a period of at least 12
months from the time of issue, as noted on the expiration date listed on the
2-Year Card: Eligible individuals can sign-up for a 2-year Card for a Fee
of $30*, plus $2.50 for shipping and handling. The 2-year Card is valid for
a period of at least 24 months from the time of issue, as noted on the
expiration date listed on the 2-year Card.
3-Year Card: Eligible individuals can sign-up for a 3-year Card for a
Fee of $40*, plus $2.50 for shipping and handling. The 3-year Card is valid
for a period of at least 36 months from the time of issue, as noted on the
expiration date listed on the 3-year Card.
4-year Card: Eligible individuals can sign-up for a 4-year Card for a Fee
of $50*, plus $2.50* for shipping and handling. The 4-year Card is valid for
a period of at least 48 months from the time of issue, as noted on the
expiration date listed on the 4-year Card.
*Note: Pricing exceptions apply. SA reserves the right to modify the Fee at
any time for any reason in its sole discretion without notice.
4. Card Use
Your Card and your Card number are your keys to savings, benefits and
services. Carry your Card with you at all times. You must activate your Card
to access the complete savings, benefits and services. Visit www.studentadvantage.com/activation
to activate your card. The Card is non-transferable, and may only be used by
the person whose name is printed or signed on the card.
Use of your Card In-store: You must show your Student
Advantage Discount Card before you make a purchase at a participating
sponsor. A sponsor has the right to deny a discount if you do not present
your Card before payment. Sponsors may reserve the right to ask for your
school ID, passport, or other identification to verify you are a rightful
Cardholder. Some sponsors will swipe your Card through their terminal in
order to track purchases and use of the Card. They will not use the Card as a
form of payment. SA uses this information to track sponsor performance to
ultimately offer you better savings.
Use of your Discount Card Online: In order to redeem savings
through our online partners, you will be asked to enter your Card number
either on www.studentadvantage.com,
or at the online sponsor's Web site.
Student Advantage and participating sponsors are independent
contractors. Student Advantage is not liable for any products or services
provided by these sponsors.
Any use of the Student Advantage Card, or the associated
Cardholder benefits and discounts in a manner that violates the rules or
regulations of any participating sponsor or online partner is prohibited by
this Agreement, and is grounds for termination of your Student Advantage
Membership. Student Advantage reserves the right to cancel your Cardholder
rights immediately in the event of such a violation.
For details on how we share information with our online
5. Expiration and Cancellation
Your Card will expire on the date printed on the front of the card, which is
at least 12 months from the date of purchase for 1-year Cards, 24 months from
the date of purchase for 2-year Cards, 36 months from the date of purchase
for 3-year Cards, and 48 months from the date of purchase for 4-year Cards.
Student Advantage reserves the right to terminate your Card at any given
point in time if we determine that you have violated any provision of this
The refund policy allows Cardholders to claim a Card Fee* refund within 30
days of purchasing his or her Card materials.
1-Year Card: Individuals have up to 30 days to claim a Card Fee* refund
within 30 days of purchasing the card. The Card must be returned to Student
Advantage before a refund is submitted.
Multi-Year Card: Individuals have up to 30 days to claim a Card Fee* refund
within 30 days of purchasing his the card. The Card must be returned to
Student Advantage before a refund is submitted. If the card is returned
within the first year, $20 will be deducted off the original purchase price
(minus the $2.50 shipping and handling fee). An additional $10 will be
subtracted from the refund amount for each year after purchase date.
*Note: Shipping and handling charges are non-refundable.
In order to receive any refund, you must first return your Card to Card Services
Student Advantage Card Services
61 Brown Road
Ithaca, NY 14850
Student Advantage is not responsible for any shipping charges
you will incur in connection with the return of your Card.
Cards purchased at Greyhound stations, outside the U.S., and/or as part of a
bundled offer (e.g., with care packages), are non-refundable.
& Cash Back
Rebates are only valid on purchases made with a Student Advantage national partner within 30 days of initial Card purchase. You must submit a completed Student Advantage rebate form and proof of purchase from a national partner (e.g., a receipt with your name) to the Student Advantage Rebate Center. Only one rebate credit will be issued per Cardholder, regardless of membership duration.
Trial offers are only valid for new Student Advantage Cardholders. Renewal offers are only valid for existing or previous Student Advantage Cardholders.
Only active cardholders in good standing are eligible for a
rebate. Cardholders with trial memberships are not eligible for a rebate
during their trial period.
Student Advantage Card Services
Attn: Rebate Center
61 Brown Road
Ithaca, NY 14850
Rebates are paid to the cardholder by crediting the credit
card used to make the cardholder's original purchase. Rebates to cardholders
who purchased Student Advantage with a check will be paid by check. Rebates
by check can take up to 8 weeks for payment.
8. Trial Memberships
Student Advantage trial memberships are only available for new members, and cannot be used by existing or previous Cardholders. The Student Advantage $1 Thirty Day Trial Offer ("$1 Trial") is a special promotion offered by SA to new Cardholders through specific channels. Individuals will pay $1 for a thirty day trial membership, during which time the student can use the Card online, but they will not receive a physical Card. If the $1 Trial is not cancelled within the stipulated trial period, the Cardholder will be charged the full membership Fee of $22.50* for a one year Student Advantage membership Card, which will then be mailed to the member. The member will continue to be charged a Fee of $22.50 annually each subsequent year for a new membership until the Cardholder account is terminated. Cardholders must contact a Student Advantage Customer Service Representative within the first thirty days of the $1 Trial if they wish to cancel and avoid the annual membership Fee. Student Advantage reserves the right to deny a $1 Trial to any individual at any time. Trial Cardholders who have yet to pay for a full membership are not eligible for the $10 rebate. Once the trial Cardholder pays for a full one year membership, they will be eligible for the $10 rebate.
*Note: Pricing exceptions apply. SA reserves the right to modify the Fee at any time for any reason in its sole discretion without notice.
9. Lost Cards , or by sending an e-mail to firstname.lastname@example.org.
If your Card is lost or stolen, SA charges a $5.00 Card replacement fee, and
$2.50 for shipping and handling, for a total fee of $7.50. You can report
lost Cards by contacting Card Services
10. The StudentAdvantage.com Web site
The StudentAdvantage.com Web site (the "Site") offers the most
up-to-date information on savings and partner benefits offered by
participating sponsors. We take reasonable efforts to maintain the accuracty of
our database of sponsors and their discounts. However, SA is not responsible
for third parties' restrictions or changes to their offers not communicated
to SA. As a Cardholder, you will have to log in to access certain sections
of the Site, using the Card number on your Card. In order to log in to your
account, you will have to set-up a password. Cardholders who purchase or
activate their Card online or by phone will be asked to create a password as
part of their purchase or activation process. If you forget your password,
upon verification that you are the rightful owner of the account, SA will
e-mail your password to the e-mail address you provided during the order
process or activation. You will be verified by answering your secret
You may access the Site to edit and update your account
information and communication preferences. When changing information on your
account, you agree to provide accurate and complete information. Cardholders
can search for savings and participating sponsors online. When you wish to
purchase goods or services online at the Site, or at a sponsor's web site,
you will be required to enter your Card number in order to receive the
discount. Some sponsors and discounts may not be available in your community.
You should contact the sponsor to confirm they offer the discount. Even
though Student Advantage makes efforts to keep the listing of sponsors and
savings up to date, SA is not responsible for incorrect or incomplete
information regarding the sponsor or its discount. You may submit corrections
to sponsors or discounts in an email to email@example.com
The Site may be used to contact the Card Services department. For questions,
concerns, or suggestions, e-mail firstname.lastname@example.org. An agent will
answer your e-mail within approximately 72 hours. In addition, as a
11. Merchant Disputes
Student Advantage is not responsible if a sponsor changes its discount due to
new ownership or acquisition. If you have a dispute with a sponsor merchant
to report, SA will take commercially reasonable efforts to solve the dispute
on your behalf.
You may report disputes with sponsor merchants by contacting Card
Services. Reports must be submitted and mailed in written form with the
following information: merchant name, merchant address, date of purchase,
discount denied, and purchase information.
SA and its sponsors are independent contractors. SA IS NOT
LIABLE FOR ANY PRODUCTS OR SERVICES PROVIDED BY OR THROUGH ANY SPONSOR OF THE
DISCOUNT PROGRAM, OR FOR ANY ERROR, OMISSION OR INACCURACY IN ADVERTISING
MATERIAL, OR FOR ANY LIABILITY RESULTING DIRECTLY OR INDIRECTLY FROM A
PRODUCT OR SERVICE PROVIDED BY ANY SPONSOR OR OTHER THIRD PARTY IN CONNECTION
WITH THE DISCOUNT PROGRAM. STUDENT ADVANTAGE IS NOT RESPONSIBLE FOR ANY BANK
FEES OR INTEREST CHARGES INCURRED DUE TO PURCHASE OR RENEWAL OF THE STUDENT
ADVANTAGE CARD, OR PURCHASES MADE WITH STUDENT ADVANTAGE PARTNER DISCOUNTS.
12. E-mail Policy and Communication Preferences
Cardholders have the option to receive Student Advantage e-mail and/or mobile
phone updates when they order or activate their Cards online. Non-U.S.
resident Cardholders must establish their e-mail and mobile phone preferences
by activating their Card. SA uses these updates to provide additional
savings, special offers, site upgrades, new features, events, promotions, and
more. We may also use contact information from the order form to verify your
status with your college. You have the option to e-mail us to opt out from
receiving these e-mails using the link at the bottom of any promotional
e-mail you may receive. You also have the option to email Card Services to
opt out of receiving the mobile phone messages. Cardholders can also update
these preferences by logging into their account on www.studentadvantage.com.
SA reserves the right to e-mail you with information essential
to your participation in our program (for example, information on lost
passwords, Card shipment information and Card expiration/renewal). You will
not have the option to opt-out of e-mails of this nature.
If you purchased the Card through an Affiliate link, the
Affiliate may have the right to communicate with you via a 'welcome' e-mail
sent by SA. This 'welcome' e-mail is subject to SA's e-mail policies. For
questions about any e-mail that you receive, please contact Card Services.
13. Card-a-Friend Program
Student Advantage has partnered with Extole. to provide a robust referral service, allowing
Cardholders to send referral e-mails and create links on Facebook, and other
popular student websites. To review policies for the Extole referral program,
use the link below.
STUDENT ADVANTAGE REFERRAL PROGRAM CAMPAIGN TERMS
14. Bulk Enrollment
SA permits certain sponsors, schools, travel agencies, and other third-party
organizations ("Bulk Partners") to purchase Cards in large
quantities, and to resell or distribute them to the Bulk Partner's customer
base ("Bulk Enrollment"). In connection with a Bulk Enrollment, SA
collects from the Bulk Partner the necessary information to mail a Card and
If you have received a Card, the Bulk Partner may have enrolled you in the
program and submitted your information to SA, but only after receiving
authorization from you to do so. The Bulk Partner, not SA, is liable if the
Bulk Partner failed to receive your consent. Once we receive your
Once you receive your Card and materials, you must visit
www.studentadvantage.com to activate your account. This will confirm you have
received your Card. You must activate your Card to receive the full savings,
benefits and services of the Card. Additionally at this time, you must
complete any missing information on your account.
As a Bulk Purchased-Cardholder, you cannot request a Fee refund.
15. Changes to offers or Sponsors
Offers made available through the Discount Card may change from time to time.
SA reserves the right in its sole discretion to change the offers and/or
participating sponsors at any time. In addition, sponsors may elect to change
offers from time to time. SA will make commercially reasonable efforts to
make appropriate updates to the Site to reflect offer and/or sponsor changes.
For a listing of current offers, Cardholders should visit www.studentadvantage.com.
If you become aware of a discontinued offer listed, please notify SA by
sending an e-mail to email@example.com or contacting Card Services. SA undertakes no obligation
to provide a replacement or substitute offer for any offer discontinued.
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By using the Student Advantage Discount Card you acknowledge that any
information we receive from or about you through the Card will be treated