Student Advantage Discount Card: Membership Agreement


About Student Advantage: Card Agreement


Introduction
This Card Agreement was posted here on November 26, 2007. To find out about what may have changed from the last version of the Card Agreement, please view the "archive" here.

By purchasing the Student Advantage® Discount Card, you are agreeing to the following specific terms and conditions of the Card Agreement. You understand that Student Advantage, LLC and its subsidiaries and vendors and partners (collectively, "SA") make available online information and services to cardholders of this program ("Cardholders"). By ordering or purchasing the Card, submitting your information or using the Card you are indicating that you are 16 years old or older and agree to be bound by this Agreement. If you are over 16, but under 18 you are also indicating that you have received consent from your parent or guardian and they have agreed on your behalf to be bound by all of the terms and conditions in this Agreement. You acknowledge that the Agreement may be modified or terminated at any time. Any changes will appear on this page. It is your responsibility to refer to the Agreement prior to using the Card. You will be deemed to have accepted any change to this Card Agreement if you continue to use the Card after that change has been posted here.

Student Advantage® Discount Card

  1. Eligibility
  2. Card Purchase
  3. Fees
  4. Card Use
  5. Expiration and Cancellation
  6. Refund Policy
  7. Rebate Policy
  8. Cash Back Policy
  9. Lost Cards
  10. The StudentAdvantage.com Web site
  11. Merchant Disputes
  12. E-mail Policy and Preferences
  13. Card-a-Friend Program
  14. Bulk Enrollment
  15. Changes to Offers or Partners

Privacy of Information

  1. Privacy Policy

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Student Advantage® Discount Card
The Student Advantage Discount Card is a fee-based program offered by Student Advantage that provides Cardholders with savings and benefits offered by participating sponsors online and at merchant locations serving college campuses in the United States.

1. Eligibility
Members of the academic community (part time and full time students, high school,undergraduates and graduates, international students visiting, studying or working in the U.S., staff, full time and part time faculty, and administrators) who are 16 years old or older are eligible to purchase the Card. If you are under 18 years old, you must receive consent from your parent or guardian to be eligible. Student Advantage reserves the right to limit the availability of any Special Edition Cards to specific channels.

2. Card Purchase
When you purchase the Discount Card, you must provide Student Advantage with accurate and complete information (including but not limited to name and shipping address) and advise SA of any changes by contacting Card Services. SA will use this information to create your account and, where applicable, mail you a Card and materials. You will receive Card materials that may include, but are not limited to, a Card with your Card number, inserts containing partner information about sponsors. When applying online, over the phone or with a mail-in application, the Card materials will be shipped within 5 to 7 days from time of purchase. If you are renewing your Card, you will receive you new Card and materials in 5 to 7 days from time of renewal.

When you purchase your Card online or activate it, you will be asked to create a password to view your account. You may not select a password that violates anyone's rights or one that, in SA's sole discretion, SA considers offensive, improper or inappropriate. If you do so, SA may modify or delete it. When you purchase or activate your Card online or over the telephone, you will be asked to select a secret question and secret answer. Your secret answer will allow you to retrieve your password in case you forget it.

Each order is for a single Cardholder only. SA does not permit the sharing of your Card, number, password or discounts with any other person. If SA reasonably believes that any of your Card materials are being used in any of these ways, SA reserves the right to cancel your Cardholder rights immediately. If you believe someone has used any of your Card materials without your authorization, please contact Card Services.

Contacting Card Services:

  1. Online by e-mailing us at info@studentadvantage.com.
         An agent will answer your e-mail within 72 hours.
  2. Over the telephone at 1-800-333-2920
         Monday to Friday 9am to 6pm
  3. Or by mail at:
         Student Advantage Card Services
         61 Brown Road
         Ithaca, NY 14850
         USA
For details on how we share information, please refer to our Privacy Policy.

3.Fees
1-Year Card: Eligible individuals can sign-up for a 1-year Card. The current retail price of the one-year Card (the " Fee") depends on your country of residence. For United States residents, the Fee is $20* plus an additional $2.50* for shipping and handling. You agree to pay the Fee when the charge is incurred. The 1-year Card is valid for a period of at least 12 months from the time of issue, as noted on the expiration date listed on the 1-year Card.

2-Year Card: Eligible individuals can sign-up for a 2-year Card for a Fee of $30* plus $2.50 for shipping and handling. 3-Year Card: Eligible individuals can sign-up for a 3-year Card for a Fee of $40* plus $2.50 for shipping and handling.

3-Year Card: Eligible individuals can sign-up for a 3-year Card for a Fee of $40* plus $2.50 for shipping and handling.

4-year Card: Eligible individuals can sign-up for a 4-year Card for a Fee of $50* plus $2.50* for shipping and handling.
*Note: Pricing exceptions apply. SA reserves the right to modify the Fee at any time for any reason in its sole discretion without notice.

www.studentadvantage.com/enrollment

4. Card Use
Your Card and your Card number are your keys to savings, benefits and services. Carry your Card with you at all times. You must activate your Card to access the complete savings, benefits and services. Visit www.studentadvantage.com/activation to activate your card. The Card is nontransferable and may only be used by the person whose name is printed or signed on the card.

Use of your Card In-store: You must show your Student Advantage® Discount Card before you make a purchase at a participating sponsor. A sponsor has the right to deny a discount if you do not present your Card before payment. Sponsors may reserve the right to ask for your school ID, passport or other identification to verify you are a rightful Cardholder. Some sponsors will swipe your Card through their terminal in order to track purchases and use of the Card. They will not use the Card as a form of payment. SA uses this information to track sponsor performance to ultimately offer you better savings.

Use of your Discount Card Online: In order to redeem savings through our online partners you will be asked to enter your Card number either on www.studentadvantage.com or at the online sponsor’s Web site.

Student Advantage and participating sponsors are independent contractors. Student Advantage is not liable for any products or services provided by these sponsors.

Any use of the Student Advantage Card, or the associated Cardholder benefits and discounts in a manner that violates the rules or regulations of any participating sponsor or online partner is prohibited by this Agreement and is grounds for termination of your Student Advantage Membership. Student Advantage reserves the right to cancel your Cardholder rights immediately in the event of such a violation.

For details on how we share information with our online partners, please refer to our Privacy Policy.

5. Expiration and Cancellation
Your Card will expire on the date printed on the front of the card, which is at least 12 months from the date of purchase for 1-year Cards, 24 months from date of purchase for 2-year Cards, 36 months from date of purchase for 3-year Cards and 48 months from date of purchase for 4-year Cards. Student Advantage reserves the right to terminate your Card at any given point in time if we determine that you have violated any provision of this Agreement.

6. Refunds
The refund policy allows Cardholders to claim a Card Fee* refund within 30 days of purchasing his or her Card materials.

1-Year Card: Individuals have up to 30 days to claim a Card Fee* refund within 30 days of purchasing his or her Card materials. Card must be returned to Student Advantage before refund is submitted.

Multi-Year Card: Individuals have up to 30 days to claim a Card Fee* refund within 30 days of purchasing his or her Card materials. Card must be returned to Student Advantage before refund is submitted. If the card is returned within the first year, $20 will be deducted off original purchase price (minus shipping and handling). An additional $20 will be subtracted from the refund amount for each year after purchase date.

Gift is Free with 4-Year Card purchase and non-returnable. If 4-Year Card is returned for refund a nominal monetary value will be assigned to the gift and deducted from the refund amount. Shipping and handling fees are also non-refundable.

*Note: Shipping and handling charges are non-refundable.
In order to receive any refund, you must first return your Card to Card Services

     Student Advantage Card Services
     61 Brown Road
     Ithaca, NY 14850
     USA

Student Advantage is not responsible for any shipping charges you will incur in connection with the return of your Card.

Cards purchased at Greyhound stations, outside the U.S. and/or as part of a bundled offer (e.g., with carepackages), are non-refundable.

7. Rebates
Rebates only valid on purchase made with a Student Advantage national partner within 30 days of initial Card purchase. You must submit completed Student Advantage rebate form and proof of purchase with a national partner (e.g. receipt with your name) to the Student Advantage Rebate Center. Only one rebate credit per Cardholder.

Trial offers only valid for new Student Advantage Cardholders. Renewal offers only valid for existing or previous Student Advantage Cardholders.

Student Advantage Card Services
Attn: Rebate Center

61 Brown Road
Ithaca, NY 14850
USA

8. Cash Back
Cash Back only valid on purchase made with a Student Advantage national partner prior to initial Card purchase. You must submit completed Student Advantage rebate form and proof of purchase with national partner (e.g. receipt with your name) to Student Advantage Rebate Center. Cash Back offer will only be processed to you after the merchant refund date has passed. Only one Cash Back credit per Cardholder.

Trial offers only valid for new Student Advantage Cardholders. Renewal offers only valid for existing or previous Student Advantage Cardholders.

Student Advantage Card Services
Attn: Rebate Center

61 Brown Road
Ithaca, NY 14850
USA

9. Lost Cards
If your Card is lost or stolen, SA charges a $5.00 replacement fee and $2.50 for shipping and handling, $7.50 total. You can report lost cards by contacting Card Services by sending e-mail to info@studentadvantage.com.

10. The StudentAdvantage.com Web site
The StudentAdvantage.com Web site (the "Site") offers the most up-to-date information on savings and partner benefits offered by participating sponsors. We take reasonable efforts to maintain the currency of our database of sponsors and their discounts. However, SA is not responsible for third parties' restrictions or changes to their offers not communicated to SA. As a Cardholder you will have to login to access certain sections of the Site, using the Card number on your Card. In order to login to your account you will have to set-up a password. Cardholders who purchase or activate their Card online or by phone will be asked to create a password as part of their purchase or activation process. If you forget your password, upon verification that you are the rightful owner of the account, SA, will e-mail your password to the e-mail address you provided during the order process or activation. You will be verified by answering your secret question.

You may access the Site to edit and update your account information and communication preferences. When changing information on your account you agree to provide accurate and complete information. Cardholders can search for savings and participating sponsors online. When you wish to purchase goods or services online at the Site or at a sponsor's web site, you will be required to enter your Card number in order to receive the discount. Some sponsors and discounts may not be available in your community. You should contact the sponsor to confirm they offer the discount. Even though Student Advantage takes efforts to keep the listing of sponsors and savings up to date, SA is not responsible for incorrect or incomplete information regarding the sponsor or its discount. You may submit corrections to Sponsors or discounts in an email to info@studentadvantage.com

The Site may be used to contact the Card Services department. For questions, concerns or suggestions e-mail info@studentadvantage.com. An agent will answer your e-mail within 72 hours. In addition, as a Cardholder you agree to be bound by Terms of Use Agreement of the Site.

11. Merchant Disputes
Student Advantage is not responsible if a sponsor changes its discount due to new ownership or acquisition. If you have a dispute with a sponsor merchant to report, SA will take commercially reasonable efforts to solve the dispute on your behalf.

You may report disputes with sponsor merchants by contacting Card Services. Reports must be submitted and mailed in written form with the following information: merchant name, merchant address, date of purchase, discount denied and purchase information.

SA and its sponsors are independent contractors. SA IS NOT LIABLE FOR ANY PRODUCTS OR SERVICES PROVIDED BY OR THROUGH ANY SPONSOR OF THE DISCOUNT PROGRAM, OR FOR ANY ERROR, OMISSION OR INACCURACY IN ADVERTISING MATERIAL OR FOR ANYLIABILITY RESULTING DIRECTLY OR INDIRECTLY FROM A PRODUCT OR SERVICE PROVIDED BY ANY SPONSOR OR OTHER THIRD PARTY IN CONNECTION WITH THE DISCOUNT PROGRAM.

12. E-mail Policy and Communication Preferences
Cardholders have the option to receive Student Advantage e-mail and/or mobile phone updates when they order or activate their Cards online. Non-U.S. resident Cardholders must establish their e-mail and mobile phone preferences by activating their Card. SA uses these updates to provide additional savings, special offers, site upgrades, new features, events, promotions and more. We may also use contact information from the order form to verify your status with your college. You have the option to e-mail us to opt out from receiving these e-mails using the link at the bottom of any promotional e-mail you may receive. You also have the option to email Card Services to opt out of receiving the mobile phone messages. Cardholders can also update these preferences logging into their account on www.studentadvantage.com.

SA reserves the right to e-mail you with information essential to your participation in our program (for example, information on lost passwords, Card shipment information and Card expiration/renewal). You will not have the option to opt-out of e-mails of this nature.

If you purchased the Card through an Affiliate link, the Affiliate may have the right to communicate with you via a 'welcome' e-mail sent by SA. This "welcome" e-mail is subject to SA's e-mail policies. For questions about any e-mail that you receive, please contact Services. For more information about how SA uses your information, please visit our Privacy Policy.

13. Card-a-Friend Program
Student Advantage has partnered with TellAPal, Inc. to provide a robust referral service, allowing Cardholders to send referral e-mails and create links on Facebook, MySpace.com and other popular student websites. To review policies for TellAPal referral program, use the links below.

STUDENT ADVANTAGE REFERRAL PROGRAM CAMPAIGN TERMS
Consumer Terms and Conditions of Use

14. Bulk Enrollment
SA permits certain sponsors, schools, travel agencies and other third-party organizations ("Bulk Partners") to purchase Cards in large quantities and to resell or distribute them to the Bulk Partner's customer base ("Bulk Enrollment"). In connection with a Bulk Enrollment, SA collects from the Bulk Partner the necessary information to mail a Card and materials.
If you have received a Card, the Bulk Partner may have enrolled you in the program and submitted your information to SA, but only after receiving authorization from you to do so. The Bulk Partner, not SA, is liable if the Bulk Partner failed to receive your consent. Once we receive your information, it will be governed by our Privacy Policy.
Once you receive your Card and materials, you must visit www.studentadvantage.com to activate your account and this will confirm you have received your Card. You must activate your Card to receive the full savings, benefits and services of it. Additionally, at this time, you must complete any missing information on your account.
As a Bulk Purchased-Cardholder, you cannot request a Fee refund.

15. Changes to offers or Sponsors
Offers made available through the Discount Card may change from time to time. SA reserves the right in its sole discretion to change the offers and/or participating sponsors at any time. In addition, sponsors may elect to change offers from time to time. SA will make commercially reasonable efforts to make appropriate updates to the Site to reflect offer and/or sponsor changes. For a listing of current offers, Cardholders should visit www.studentadvantage.com. If you become aware of a discontinued offer listed, please notify SA by sending an e-mail to info@studentadvantage.com or contacting Card Services. SA undertakes no obligation to provide a replacement or substitute offer for any offer discontinued.

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Privacy
By using the Student Advantage® Discount Card you acknowledge that any information we receive from or about you through the Card will be treated according to our Privacy Policy.


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